Returns & Refunds
We want you to be satisfied with your purchase from AuraDrop.
Returns
You may request a return within 30 days of receiving your order. Items must be unused, unworn, and in their original condition with tags and original packaging.
How to request a return
Please contact us before returning any item. Include your order number and the reason for your return. We will provide you with return instructions.
Damaged or incorrect items
Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us as soon as possible so we can review the issue.
Refunds
Once your return has been received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Non-returnable items
Certain items may not be eligible for return for hygiene, safety, or other reasons. Please contact us if you have questions about a specific item.
Contact Us
If you have any questions regarding returns or refunds, please contact us through our Contact page.
